Validate before you build

Test assumptions with real users before engineering commits — avoid expensive features nobody needs.

What this means in practice

Validate before you build is applied through user evidence — interviews, task analysis, testing and data — not generic frameworks copied from consumer products.

The objective is measurable improvement: less friction, higher task success, better activation or retention — tied to specific flows and personas.

How I approach it

Engagements begin with the user problem and business metric at stake. Research, prototyping and validation produce design direction your team can implement with confidence.

Something is not working. Let's find out what.

A direct conversation about your product, the symptoms you see, and whether an investigation would be worth it. No pitch deck.